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Strategy Case

Evernote — Retention & AI Resurfacing

Why users stop getting value from Evernote over time, and how AI could reverse it.

The Problem

What retention signals suggest, and why depth of use declines after the first 90 days.

Root Cause Analysis

The note accumulation problem — why Evernote becomes a write-only system for most users.

Opportunity Areas

Three AI-assisted interventions: resurfacing, weekly review workflows, and smarter onboarding.

Proposed Direction

Prioritized initiatives with rationale, sequencing logic, and open questions.

What I'd Validate First

The smallest test that would confirm or kill the core assumption.